Yes, you can now drop off your SHOEMART products to a SHOEMART or Centrepoint store across the UAE.
Here’s what you need to do.
- Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any SHOEMART or Centrepoint store in the UAE.
- Hand over your return: An authorized staff member will take your package.
- Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund, a Credit Note that you can spend in-store or online, or a refund to My Credit in your account. If you’ve paid by card or PayPal, you can receive a refund to your card or PayPal account, or you can opt for a Credit Note.
Don't forget to check the returns policy first to see which products we don't take back.